The Ontario government is making it easier and more convenient to access in-person government services, such as driver’s licences and health cards, with the launch of a mobile service centre in six northern Ontario communities.
The mobile centre will deliver in-person access to services to the communities of MacTier, Burk’s Falls, Apsley, Denbigh, Whitney, and Moose Deer Point First Nation. Service is now available in MacTier and Burk’s Falls with the expansion into the remaining four communities taking place by April.
“Our government is delivering on its commitment to closing service gaps and enhancing the customer experience for northern Ontarians,” said Todd McCarthy, Minister of Public and Business Service Delivery. “The mobile service centre is just one example of how, under the leadership of Premier Ford, we are constantly introducing innovative service delivery models and utilizing new technologies to better adapt to the unique needs of communities throughout Ontario.”
The mobile service centre is accessible and offers service in both English and French. Community members can locate the regular days and hours of operation at Ontario.ca/Locations and book a convenient appointment at Ontario.ca/Appointment.
Recognizing there is no one size fits all when it comes to service excellence, the mobile service centre builds upon ServiceOntario’s alternative service delivery initiatives to meet the unique needs of local communities, including:
- New municipal partnerships operating ServiceOntario centres in Chatham, Dresden and Pickle Lake, providing one-stop municipal and provincial services in a single location.
- A partnership with the North Shore Tribal Council, which operates a brick-and-mortar centre in Cutler as well as a mobile service unit that travels to communities throughout the Robinson-Huron Treaty area.
- A central service hub with Employment Ontario in Eganville.
- Retail partnerships with Canadian Tire, IDA, Home Hardware, and Staples Canada.
