New App To Help Notify Canadians Of Potential COVID-19 Exposure

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COVID Alert is now available for Canadians as a free download from the App Store or the Google Play Store

Over the past several months, Canadians have been following public health advice and doing their part to help prevent the spread of COVID-19. Now, as we take steps to ease restrictions and safely restart our economy, we need to continue to work together to contain the virus and keep Canadians safe and healthy.

The Prime Minister, Justin Trudeau, and the Premier of Ontario, Doug Ford, today announced that COVID Alert, a new national mobile app, is now available to Canadians for free download. The app, first developed in Ontario, helps notify users if they may have been exposed to someone who has tested positive for COVID-19.

Use of COVID Alert is voluntary, and serves as another tool to help limit the spread of COVID-19. Once the app is fully functioning in their province or territory, users who test positive for COVID-19 will receive a one-time key from their health authority that they can enter into the app. When the key is entered, COVID Alert will notify other users who may have come in close contact with that person for at least 15 minutes in the past 14 days, so they can contact their local public health authority for guidance.

To safeguard the confidentiality and privacy of all Canadians, the app uses strong measures to protect any data it collects, and does not track a user’s location or collect personally identifiable information. The Privacy Commissioners of Canada and Ontario were consulted on the development of COVID Alert, to ensure the highest level of privacy for Canadians using the app.

The Government of Canada has been working in close partnership with the Province of Ontario to launch the COVID Alert app. Health authorities in Ontario will be the first to begin distributing one-time keys. The Government of Canada is also working with the other provinces and territories to bring their jurisdictions on board in the coming weeks and months.

An expert Advisory Council will ensure the app meets the highest standards in public health outcomes, privacy, and technology. The members of the Council reflect Canada’s regional and cultural diversity, and cover a wide range of expertise, including health, privacy, data governance, science, and innovation. Their advice will inform the implementation and rollout phases of the app.

The new COVID Alert app is just one example of how the Government of Canada is working with the provinces, territories, and other partners to protect the health of all Canadians, and support efforts to restart the economy gradually and safely.

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