Between January 12 and March 16, 2022, citizens from across the province were asked to participate in a Community Satisfaction Survey (CSS) supported by the OPP, which measures public opinion about the services provided by the OPP to Ontario communities.
Within the provincial report, which is now available on opp.ca, the methodology used by the research consultants for data collection is defined. It includes questions on topics such as public perceptions of OPP policing, handling of crime, marine and ATV patrols, highway safety, traffic enforcement and response to major occurrences.
The OPP is pleased to provide the results for the 2022 provincial CSS. Overall, the survey revealed that 77.8 per cent of respondents felt ‘safe’ or ‘very safe’ in their communities and 95.5 per cent felt ‘satisfied’ or ‘very satisfied’ with the overall quality of services provided by the OPP.
Due to significant changes made to the questionnaire and sampling methods since the last provincial CSS in 2018, it is not possible to make meaningful comparisons between the 2022 provincial CSS results and those from 2018 or prior.
The information collected through this survey is useful in helping the OPP set its goals and objectives to improve their services delivered to communities throughout Ontario.
The 2023 provincial survey has now begun. For information on how to complete the survey, or to view the OPP Community Satisfaction Survey results for 2022, please visit: www.opp.ca/communitysurvey
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