Ontario Utilities Team Up To Encourage Safe Digging Practices

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Photo by Tim Foster on Unsplash

With spring in the air, five of Ontario’s largest utilities have joined forces to encourage customers to contact Ontario One Call (OntarioOneCall.ca or 1-800-400-2255) to have their underground utilities located before digging, planting or starting any outdoor project this season.

To avoid potentially deadly interference with electrical infrastructure while digging, residential and business customers must contact Ontario One Call to request a free underground locate. This service is available 24/7 and can prevent potential power outages, personal injury or even loss of life.

Remember, requesting a locate before you dig – whether it be to plant a tree or build a new deck, pool or fence – is the law.

Residents looking to get started on any projects that involve digging must follow the steps below:

1.    Visit OntarioOneCall.ca or contact Ontario One Call at 1-800-400-2255 a minimum of five business days before digging. The service is FREE and available 24/7.
2.    Utilities in the vicinity of your work area will either provide markings on the ground or a clearance, along with a locate sheet.
3.    Wait until you have received responses from all utilities listed on your Ontario One Call confirmation.

Dig safely, respect the marks and follow the instructions that are provided on locate sheets. More information is also available at:

SOURCE Toronto Hydro Corporation

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