Many Canadians Divided On Which Businesses And Services Should Be Allowed To Ask Customers For A Tip

Muskoka411 Staff — Sun, 15 Sep 2024 16:41:50 +0000

Would you like to leave a tip?” According to our recent poll, the answer depends on who is asking. When asked at which businesses or services it is appropriate to be asked for a tip, a majority of Canadians agree on tipping at restaurants (77%) and salons (60%). The least acceptable places to be asked for a tip, according to Canadians, include a retail store, where only a handful of Canadians believe it is appropriate to ask for a tip (7%), takeout at a restaurant (19%), grocery pickup (20%), and a fast-food restaurants (21%).

Results show the complexity of the tipping decision. Half of Canadians (48%) say it is appropriate to be asked to tip by a taxi but just 39% think it is okay to be asked by ride sharing apps like Uber and Lyft. Similarly, Canadians are also more willing to tip a third-party food delivery service like UberEats (47%) than a ride sharing app (39%)

Tipping at a salon appears to be the only place where men and women disagree on tipping, with 67% of women feeling it is okay to be asked for a tip compared to just 53% of men.

To better understand how tipping varies depending on the business or service, we asked Canadians how much they would tip for good service at a sit-down independent restaurant versus a hair salon or barber, and results show that Canadians are likely to tip more at a restaurant than at a salon/barber. One in four Canadians (24%) are willing to tip 18% or more at a restaurant compared to one in five (19%) willing to tip that much at a salon/barber. A 15% tip is more common at restaurants than a salon/barber (53% vs 45%). Salon and barbershop staff are more likely to receive lower tips, with 23% of Canadians saying they would tip 5% or not tip at all (13%) compared to a restaurant where just 17% would tip 5% and just 6% would not tip at all.

Results are from an online survey conducted in partnership between Narrative Research and the Logit Group. The survey was conducted between August 9 – 10, 2024 with 1,230 Canadians from the Logit Group’s online Canadian Omnibus. Data were weighted based on the 2016 Census, by gender, age, and region to reflect actual population distribution, and data tables are available upon request.

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ServiceOntario Is Opening New Centres In Select Staples Canada Stores

Muskoka411 Staff — Thu, 07 Dec 2023 19:03:23 +0000

The Ontario government is making it easier and more convenient for families and businesses to access vital government services such as driver’s licences and health cards. Beginning in early 2024, ServiceOntario is opening new centres in select Staples Canada stores with additional locations expected to open throughout the year.

“ServiceOntario is a critical link in helping people access important government services,” said Todd McCarthy, Minister of Public and Business Service Delivery. “We are working to make it easier to live and work in Ontario, with in-person access as a fundamental component of excellent service delivery. That is why we are partnering with Staples Canada, an experienced retailer with a strong presence in Ontario, to help provide services where people already live, work and shop.”

ServiceOntario’s retailer partnership program is just one way the Ontario government is working to enhance the customer experience, provide convenient access to important government services and retail services in a single central hub, and reduce the overall cost to deliver government services to the public.

“Our partnership with ServiceOntario will make it easier and more convenient for communities to access the government services they need,” said David Boone, CEO, Staples Canada. “We are continuously looking for ways to better serve our customers with meaningful programs and innovative partnerships. We look forward to launching this in the new year.”

Other innovative ways ServiceOntario is improving service delivery include:

The Township of Pickle Lake partnership provides a ServiceOntario and municipal services hub for local residents as well as those travelling from communities further north.
For eligible residents who may find it difficult to visit ServiceOntario to renew their health card, a live virtual appointment offers the same level of service as the in-person experience, right from the comfort of home.
To help meet increasing demand, eight of the busiest ServiceOntario centres in the Greater Toronto Area now offer health card services for work permit holders and their accompanying family.
In partnership with ServiceOntario, North Shore Tribal Council reaches several communities in the Robinson-Huron Treaty area with its mobile service unit, in addition to the ServiceOntario centre operating in Cutler.

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Many Canadians Divided On Which Businesses And Services Should Be Allowed To Ask Customers For A Tip

ServiceOntario Is Opening New Centres In Select Staples Canada Stores