March 12, 2024 – Municipal Services Updates:
The Town of Huntsville continues to work with experts to investigate the cybersecurity incident that occurred over the weekend. Upon discovering this incident, they initiated the incident response protocol and the town took immediate steps to secure our network against further unauthorized activity.
- Town Hall will reopen to the public, with limited services, on Wednesday, March 13, 2024. The Town’s precautionary measures have impacted some of our systems and online applications. Please call ahead to confirm whether your request can be serviced at this time. Customer service representatives are available by phone at 705-789-1751.
- Some Staff and Council email addresses continue to be impacted by the Town’s precautionary measures. There may be a delayed response to email communication. If your request is urgent, please reach out to the appropriate party by phone, or you can reach Town Customer Service at 705-789-1751 to direct you to the correct individual.
- The Canada Summit Centre remains open; camp and town programming is operating at that facility. The Algonquin Theatre day camp is also running. Program registration continues to be available, with longer than normal wait times for in-person registration; we thank residents for their patience during this time and encourage online registration if possible.
- The Library continues to be open; please visit huntsvillelibrary.ca for further information on Library services availability.
- Regular updates will be provided regarding this incident, the impact to Town services, and any interim measures being implemented. Residents can stay informed by following the Town of Huntsville’s newsfeed at huntsville.ca, on Facebook and on X (Formerly Twitter).